3CX Cloud PBX
Cloud-based “Hosted” VoIP Phone System
FULL-FEATURED HOSTED PHONE SYSTEM + NATIONWIDE CALLING FOR ONE MONTHLY COST
STARTING AT $16.99/USER
ECS Voice & Data 3CX Cloud-based “Hosted” VoIP Phone System is an affordable, all-inclusive, and reliable telecommunications solution that utilizes your existing bandwidth to deliver advanced PBX features, redundancy, and VoIP phone service. Specifically designed for businesses seeking robust unified communication features without having to own or maintain an office phone system, organizations are attracted to the flexibility of paying a recurring monthly service fee based on size and usage.
FEATURES & APPLICATIONS
ECS 3CX Cloud Phone System provides you with the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with a wide variety of inherent features such as Voicemail to Email, Voicemail to Text Transcription, Web and Video Conferencing, Mobile Apps, Inbuilt Failover, and more.
Provide your valuable customers with quality assurance by utilizing our full-blown Contact Center, Call Recording, and Automatic Distribution (ACD) software. Managers will appreciate the detailed statistical reports on activity and performance for each agent or per queue, and the ability to access wallboard statistics from softphones and web clients.
- Advanced Call Routing & Management
- Auto Attendant (Multi-tiered)
- Business SMS Text Messaging
- Contact Center, Call Center, ACD & IVR
- Call Recording
- Chat/Instant Messaging
- Conference Bridges
- CRM Integration
- Disaster Recovery
- Mobile Apps for iOS & Android
- Music/Messaging on Hold
- Online Admin Portal
- SMS Directory Bot
- Unified Communications
- Virtual Faxing (Fax via Email)
- Web, Audio & Video Collaboration
- Web Clients
- Video Conferencing & Calling
- Voicemail to E-mail
- Voicemail to Text Transcription
ECS’s 3CX Cloud Telephone System allows you to be in the driver’s seat when it involves your business phone choices. Say goodbye to traditional systems with proprietary phones and hello to IP phone freedom!
Now you have the ability to choose your IP phones- providing you with more control while cutting costs. ECS’s virtual phone system supports the following phone manufacturers:
- Avaya IP
FANTASTIC FEATURES, LOW COST
Our 3CX Hosted VoIP phone system is an all-inclusive powerhouse that doesn’t discriminate on employee rank or title– everyone has access to advanced features without paying a premium or an extra per-user application cost. Perfect for small, medium and large business, our 3CX Cloud PBX standard plan includes
state-of-the-art business management phone system applications such as web conferencing, voicemail, voicemail-to-email, Auto Attendant, an online admin management portal, choice of (4) different mobile clients for each user, call park/unpark, chat, presence, and so much more for one low monthly cost per user.
- 3CX Cloud PBX
- U.S. Nationwide Calling + Canada
- Cloud Hosting
- Mobile Apps for iPhone® & Android™
- Main Published Phone Number
- Online Admin Management Portal
- Multi-location Networking
- Video & Web Conferencing
- Voicemail, Voicemail to Email
- Softphone & Web Client
- Chat w/ Presence
- HD Voice
- Ring Groups
- Auto Attendant
- Call Logging
- Music/Message on Hold
- Paging (multicast & single extension speaker paging)
- Call Management Tools (50+ features)
- Disaster Recovery & Geo Redundancy
- On-site Set-up, Installation & Training
- Chat & Talk Customer Website Plug-in
- Call Center
- Call Recording
- Call Reporting
- Call Back In Queue (CBIQ)
- CRM/API Integration
- Hot Desking
- Voicemail to Text Transcription
- 3CX Standard
- Starting at$16.99per user
- 3CX PRO
- Starting at$17.50per user
TAKE CONTROL OF YOUR PBX
Say goodbye to high maintenance cost and expensive software updates. With 3CX Cloud PBX, admin maintenance is reduced to almost nothing and software updates are included for free. The newly designed Administrator portal provides complete PBX monitoring with real-time PBX health status updates on SIP Trunks, blacklisted IPs, and critical system events. Built with automation and intuitive design in mind, 3CX coined the term “zero-admin PBX”– and wow, did they deliver! 3CX Cloud PBX management console eliminates complicated updates to users’ extensions, ring groups, call queues and bridges– and makes it easy to access call recordings, call logs, and call reports instantly from the dashboard.
ECS Voice & Data will program your 3CX Cloud Telephone System to your needs and specifications. Our 3CX Cloud Phone System solution delivers the ability to customize your music/message-on-hold, call center reporting, Auto-Attendant routing, business telephone
button mapping and more. 3CX Cloud PBX system users can customize their own softphones, web clients, and desk phones with busy lamp fields/extension mapping, avatars, emojis, and background themes–and believe us, this is a system that they’ll be excited to use!
ECS Voice & Data 3CX Cloud Business Phone System provides a rich Call or Contact Center experience for businesses of any size or type. Our productivity-boosting Contact Center/Call Center software offers free WebRTC video conferencing and web collaboration for up to 250 participants and includes call recording for no extra cost. Our 3CX Cloud PBX Contact Center software delivers enterprise-grade features at a very low per-user cost including but not limited to Call Back in Queue (CBIQ), 50+ advanced reports, and CRM integration with screen pops, click-to-call, and call journaling. With 3CX’s inbuilt failover and geo-redundant Voice over IP phone service, you’ll never have to worry about your Call Center going down again.
3CX Phone System Call Center Wallboard- Available from our 3CX Softphones & Web Clients
Q & A
Q: What separates ECS cloud communications from the competition? Q: Is there a difference between a Cloud, Hosted, or Virtual phone system? Q: I’ve read mixed reviews about cloud phone systems and VoIP phone service. How can you guarantee that I won’t experience dropped calls, static and outages? Q: What happens if I lose my Internet connection? Q: Do I need a new or alternate Internet connection? Q: Is your VoIP platform secure against Call Hacking? Q: Which Carrier does the platform utilize? Q: Do you recommend performing a Network Assessment prior to installation? Q: Is your Cloud PBX System as feature rich as traditional PBX systems? Q: How does VoIP phone system costs differ from traditional phone systems?
Please contact ECS to learn more about our 3CX Cloud Hosted Phone System for businesses or how you can try our 3CX Cloud PBX software for free. ECS is centrally located in Atlanta, GA to conveniently support business phone systems throughout the southeast and beyond.
Our Cloud Voice Alliance partnership allows us to extend our footprint and serve businesses nationwide with the help of U.S.-based VoIP providers that share our same platform and carriers. You’ll always have local support in your corner with ECS Voice & Data and the Cloud Voice Alliance.