On-premise or Cloud-based Phone System

“3CX is a great phone system. It is easy to use and is capable of growing with our company’s needs. The system is able to make configuration changes quickly and easily to accommodate changes within the Bank. It meets all of our requirements.”

–Bruce, Director of IT, First National Bank, Griffin, GA 30224

Video: 3CX- The Future of Communications Today

A complete Unified Communications solution, 3CX is an open-standard, software-based phone system that works with a variety of IP phones and SIP trunks and can be deployed on-premise, in our cloud, or in your virtual server environment. With transparent pricing, affordable maintenance, and in-built security, 3CX is one of the most competitive and secure systems on the

market today. 3CX has eliminated common management headaches such as complicated pricing structures that are typically associated with traditional telephone systems, so all 3CX PBX users can enjoy advanced applications such as WebRTC video & web conferencing and smartphone apps at no additional cost and without per-user recurring licensing fees.

Affordable, Easy to Manage, & Install

Save your company thousands of dollars each year by deploying 3CX software on a physical server at your premise or in a virtual server environment. Choose your own SIP Trunk provider and IP phones. Setup is a breeze with the 3CX PBX Express tool, saving additional money on your labor installation costs.

Unlimited Extensions
No per-user extension or application licensing
Save money on your choice of IP Phones & Trunks
3CX pricing starts at only $395/year!

Yealink and Grandstream SIP phones supported for hosted cloud phone systems

Zero Admin

3CX has brought the first zero admin PBX to the market by reducing ongoing phone system maintenance to almost zero. The newly designed user dashboard allows full monitoring from a single screen including key data, machine & PBX information, and critical alerts. Save time and money by quickly adding features, auto purging databases, and downloading security updates in minutes.

Monitor all aspects of the PBX on a single screen of the user dashboard
Get key health info of your PBX including SIP Trunks, global blacklisted IPs, critical system events, etc.
Install security updates in minutes; security certificates automatically renewed

3CX PBX phone System admin portal

3CX Administrative Portal

Deploy firmware updates to all phones over the network in minutes
Built-in failover with included standby license for Enterprises

Unified Communications (UC)

Every 3CX PBX system user is entitled to video and web conferencing, presence status, Instant Messaging (IM), voicemail-to-email, and mobile applications without additional per-user licensing fees, extension fees, or application fees. 3CX mobile application clients offer users advanced UC features without having to purchase or learn separate software.

Up to 250 Video/Web Conference Participants
Mobile apps available for Windows, MAC, Android, & iOS
Live Chat & Talk Website Plug-in
Integrated WebRTC Softphone
Voicemails are converted to sound files and/or transcribed and forwarded to emails
CRM Integration with Click to Call, Journaling, Screen Pops, & more

3cx IP phone system softphone showing presence status of coworkers in Columbia, Maryland

3CX Web Client

Send text/chat messages, files, & more at no additional cost
View status of colleagues (presence) to avoid unnecessary call transfers

Video Conferencing & Web Meeting

Save time and money by hosting virtual meetings with 3CX’s integrated video conferencing and web meeting solution. Built using Google’s WebRTC technology, participants join meetings simply via their web browser without complicated downloads, additional software, or plug-ins.

No per user licensing or extension fees; up to 250 participants
Unlimited users no matter which package you choose
No monthly fee, just one low yearly payment
Download & plug-in free video conferencing

IP business phone system with integrated Video Conferencing showing users video chatting in Columbia, MD, Washington DC, Baltimore MD and Reston, VA

3CX Web & Video Conferencing Solution

Bandwidth Management and Control
Features include chat, polls, screen sharing, application sharing, whiteboard, recording, & more

Smartphone Apps

Mobile iOS & Android Clients

Never miss a call with 3CX’s VoIP clients for Android and iOS. Your mobile device transforms your smartphone into your office extension- providing the ability to make and receive business calls at no cost to you. 3CX’s VoIP client includes colleague presence, seamless call transferring, cell phone number privacy, call status management, and more.

No additional licensing costs
Built-in SIP tunnel/proxy resolves remote firewall problems
Remote configuration, easy set-up via email
Call transferring & call status management
Call recording with history with PRO & Enterprise plans
Visual Voicemails
Presence Status
Internal Chat & Group Chat
Schedule Conference Calls
Save battery life with PUSH notifications

3cx ip phone system's mobile application client displayed on an iphone in Maryland

3CX Mobile Application

Contact Center

Call Center Features, Remote Bridges, Failover, CRM Integration & More

Presenting advanced contact and call center technology, 3CX PRO’s productivity-boosting software is offered at an affordable price for all businesses no matter their size. 3CX Contact Center includes free WebRTC video conferencing for up to 250 participants.

Click-to-Call, Call Pop-ups, Call Journals & more from your CRM
Video & Web Conferencing for up to 250 participants
Advanced Call Reports help manage staff performance

3CX Call center software wallboard screenshot Columbia, Maryland

3CX Call Center Wallboard 3CX call center software screenshot in Columbia, maryland.

3CX Call Center Software

Position in queue remains even if the customer decides to hang up
Built-in Failover functionality
View presence of remote workers
Skills-based routing included with Enterprise edition
Call Recording is included for no additional charge
Live Call Management including Listen-in, Whisper & Barge
Live Chat & Talk plug-in for your website

3CX Security

The New Standard for PBX Security

As Hackers become more sophisticated, so does 3CX security. 3CX uses anti-hacking algorithms and global IP blacklists to block IP addresses automatically that are attempting SIP connections or admin type connections through the firewall. Security enhancements are pushed to the system and can be updated automatically or manually. 3CX provides real-time alerts of any anti-hacking attempts and SIP Trunk status, as well as the overall health and service status of the system. 3CX’s in-built security includes:

Encryption of Voice Traffic via SRTP
All traffic to clients and via SBC is encrypted
More secure web server configuration
Detection and auto blacklisting of SIP Attack tools

Automatically generate & manage SSL certificates
Provisioning of phones via HTTPS
Connections to client and console via SSL
A+ rating from SSL lab.

SIP Trunks

Business VoIP Phone Service for Your 3CX Phone System

VoIP/SIP Trunk Convergence Diagram

Enhance your 3CX IP phone system experience with SIP Trunking solutions. SIP Trunks are affordable, reliable, and provide advanced calling features that you won’t receive from POTS (plain old telephone lines) or PRI services. SIP Trunk features include:

Unlimited or Metered Nationwide Calling
Geo-Redundancy & Disaster Recovery
Advanced Call Routing
SMS Text Messaging to Main Business Numbers*Robo/Spam Call Blocking*
Port or Order New Main, DID & Toll-free Numbers
Online User Portal
Call Reporting

*Optional feature

READY TO TRY? READY TO BUY?

It’s time to free yourself from traditional telecom costs and maintenance and take control of your business phone system. Schedule your complimentary 3CX demonstration. Contact ECS

ECS Voice & Data is a 3CX Advanced Certified, Platinum level Dealership headquartered in Atlanta, GA, serving businesses nationwide and providing on-site technical support in the southeast, and beyond.

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