Network Support Overview
  • Microsoft NT / 2000, Novell NetWare Solutions
  • Certified Network Engineers and Systems Engineers
  • Design and Installation of Local Area and Wide Area Network Solutions
  • Professional IT Project Planning and Management
  • Firewall, Intrusion Detection and Network Security
  • Network Analysis and Performance Tuning
  • Backup and Disaster Recovery Planning
  • Enterprise Virus Protection
  • Print and Fax Servers Integration
  • Voice and Data Integration
  • High Speed Internet Access Solutions
  • Email and Groupware Solutions
  • Web,  Mail and Application  Servers
  • IBM AS/400 or Mainframe Connectivity
  • 5250 / 3270 Emulation & Connectivity
  • Virtual Private Networking (VPN) Solutions
  • Remote Access and Management Solutions
  • Cabling and Equipment Relocation


Hardware Maintenance & Repair

E.C.S.’s experienced technicians can provide hardware installations, upgrades, preventative maintenance, and repair for a wide range of computer equipment from a number of manufacturers.
 

Products Serviced by E.C.S.:

PC’s • File Servers • Printers • Monitors • Networking Hardware • Notebooks • IBM Midrange Systems • Memory Upgrades • Multimedia (CD-ROM) Upgrades • Disk Upgrades • Backup System Upgrades • Operating System Upgrades
 

Manufacturers Serviced by E.C.S.:

IBM • Compaq • Cisco • Intel • Hewlett-Packard • Gateway • Dell • Bay Networks • 3Com • Toshiba • Digital Equipment • NCR • Epson • Fujitsu • AST • Meridian • Mannesmann Tally • Panasonic • Okidata • Printek • Memorex Telex • Lexmark • Decision Data • Exide • Wyse •  Ascend • Farallon • Genicom • Printronix • Perle • Zebra • APC • NEC • Packard Bell • and many more
 

We offer both on-site and carry-in services and can even provide loaner equipment while your systems are being serviced. Our computerized call dispatch and parts management systems help us guarantee prompt, reliable service.
 

Maintenance & Repair Highlights

  • Maintenance Contracts
  • Manufacturer Authorized Warranty Repair
  • A+ and Manufacturer Certified Technicians
  • On-site, Customer Carry-in, or Pick-up and Delivery
  • Time & Materials Service
  • Preventative Maintenance Services
  • 4 Hour On-site Response Time Guarantees
  • 24-hour, 7-day Coverage Options

Maintenance contracts provide a cost-effective approach for on-site services. One monthly fee covers all costs including parts, labor and travel. In addition, you also receive regular preventative maintenance and cleanings on your printers at no extra charge. As a maintenance contract customer, you will enjoy same day on-site response time guarantee during normal business hours. (Extended 24 hour 7 day a week coverage is also available.) 


 

 
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