DuVoice DV2000 provides up to 48 ports of voice mail, fax mail, and fax on demand on an NT server platform. DV2000 harnesses the power of the Internet with innovative features including VeMail - in which the DV2000 converts traditional voice mail and faxes into e-mail messages that are then automatically delivered via the LAN / Internet. The intuitive GUI administration is available through dial-up connection, over the LAN, or over the Internet. DV2000 Standard supports optional NETSatisFAXtion fax server.

 

A System for the Future

Windows NT offers a flexible, reliable, network solution that has been accepted as today's industry standard. DV2000 is a scalable platform to support the messaging functions you need today - and functions you may not even thought of for the future. Providing sophisticated integration between many different forms of communications, DV2000 will become the center of your messaging needs.

Delivering the Call

Like all DuVoice products, DV2000 provides exceptional flexibility for automated attendant applications.
Calls to unavailable individuals can be answered by one of several greetings, activated by the subscriber. Routing to
greetings can also be controlled based on date and time of day. Callers may be prompted to select a department, a
dial by name directory or one of a series of informational mailboxes. Using the convenient GUI interface, system administrators can create and change routing and applications at the click of a mouse.

Getting the Message

Subscribers enjoy extensive iformation and control over messaging. Unanswered calls are typically forwarded to the appropriate mailbox. Callers hear the subscriber's
greeting and are prompted with easy to follow instructions to leave a message. Message notification is accomplished
with message waiting lights on the telephone instruments, pager notification, and message delivery to a voice mailbox or e-mailbox. Off premise users can use many of the same features available to those on site.

Managing Your Messages

New subscribers are offered a "new user tutorial" which walks the user through setting-up a password, greeting and personal name recording and which gives the user tips and instructions on using the system. Advanced 'power user' features include multiple greetings by schedule, call routing by schedule, and scheduled delivery of messages. To keep reviewed messages organized, they can be stored in multiple "archive folders."

Voice Mail Features

Message notification via lamp
Scheduled notification to multiple pager or telephone numbers on urgent or all messages
Scheduled message delivery
150 hour minimum storage
Unlimited mailboxes
Guest mailboxes
Direct page to pagers
V-email delivery
New user self enrollment tutorial
Multiple personal greeting
Personal & system wide distribution lists
Mailbox name and extension recording
New and reviewed message queues

 

 

Auto-Attendant Features:

Single digit dialing system menus
Powerful unlimited menu trees
Audiotext (informational)
mailboxes
Day and night greeting by schedule
Holiday greetings by schedule
Routing by date, and time
Spell by name directory
Greeting by trunk
Receptionist overflow
Interruptible voice prompts
Caller queuing
Call screening
Call blocking

VeMail

VeMail is a unique message notification and delivery tool available only from DV2000. Subscribers can configure their voice mailboxes such that a copy of the voice message is sent to a designated e-mail address in the form of a .wav file. Using the multimedia facilities on his or her PC, the subscriber can then play the messages without even calling the voice mail system. This feature is not limited to on site users - field sales management, customer relations, and telephone trees are only a few of the applications for this powerful tool.

Fax-eMail

Fax-eMail allows callers to direct fax transmissions directly to a subscriber's mailbox. Copies of the fax are automatically sent as .tif attachments to the subscriber's e-mail address. In addition, subscribers can later retrieve or re-direct the fax to any local or off-site fax machine.

Administrative System

Administration is available through an easy to use GUI interface. Mailbox management, automated attendant programming and comprehensive reports are available through this interface. Administrators can access administration at the system itself with the DV2000 keyboard and monitor, through the LAN, or via modem.
 

DV2000 Enhanced Brochures:

DV2000 General Brochure
VeMail
Patient Reminder System
NetSatisFAXtion fax server


 

 
 
Copyright 2006, Electronic Communication Systems, Inc. All rights reserved.
Site Design by WebAddo, Inc.